Effective Date: May 24, 2026
DiuWin Lottery (“we”, “our”, “us”) is committed to protecting the personal information of our users. This Privacy Policy explains how we collect, use, store, and share your information when you use our Platform at diuwin-lottery.net. By using our Platform, you consent to the data practices described in this Policy.
1. Information We Collect
We may collect the following categories of personal information:
- Identity Information: Full name, date of birth, username
- Contact Information: Email address, phone number
- Financial Information: Payment details for deposits and withdrawals (processed securely through third-party payment gateways)
- Device & Technical Information: IP address, browser type, device identifiers, operating system
- Usage Data: Pages visited, time spent on Platform, game activity, click patterns
- Location Data: General geographic location based on IP address
2. How We Use Your Information
We use collected information for the following purposes:
- To create and manage your account
- To process deposits, withdrawals, and transactions
- To verify your identity and age for compliance purposes
- To provide customer support and respond to inquiries
- To send promotional offers, updates, and notifications (with your consent)
- To detect and prevent fraud, abuse, and unauthorized access
- To improve our Platform, services, and user experience
- To comply with legal and regulatory obligations
3. Data Sharing and Disclosure
We do not sell your personal information to third parties. We may share your data with:
- Payment processors and financial institutions to facilitate transactions
- Identity verification and KYC service providers
- Analytics providers to help us understand Platform usage
- Law enforcement or regulatory authorities when required by law
- Service providers who assist in operating our Platform, under strict confidentiality obligations
4. Cookies and Tracking Technologies
DiuWin Lottery uses cookies, web beacons, and similar tracking technologies to enhance your experience. Cookies help us remember your preferences, analyze traffic, and serve relevant content. You may control cookie settings through your browser; however, disabling cookies may affect Platform functionality.
5. Data Retention
We retain your personal data for as long as your account is active or as required by applicable law. Upon account closure, we may retain certain data for audit, compliance, or legal purposes for a period of up to 5 years.
6. Data Security
We implement industry-standard security measures including SSL encryption, firewalls, and access controls to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on applicable law, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data (subject to legal obligations)
- Withdraw consent for marketing communications at any time
- Lodge a complaint with a competent data protection authority
To exercise any of these rights, please contact us via the Contact Us page on our website.
8. Children’s Privacy
DiuWin Lottery does not knowingly collect personal data from individuals under the age of 18. If you believe a minor has provided us with personal information, please contact us immediately so we can delete such data.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our Platform or by email. Continued use of the Platform after changes are posted constitutes your acceptance of the updated Policy.
10. Contact Us
For any privacy-related concerns or requests, please contact us at diuwin-lottery.net/contact-us.